Hours

Weekdays

Well & Sick Visits (8am - 5pm)

  • In-home well and sick visits are scheduled between the hours of 8am - 5pm on weekdays.

Non-Urgent Virtual Care (8am - 8pm)

  • Non-urgent text messages, phone calls, pictures, videos, etc will be returned during the hours of 8am - 8pm on weekdays.

Urgent Medical Issues (24/7)

  • If you have an urgent medical concern about your child, you can always page the on-call provider, any time day or night. Please call (512) 580-9204, follow the prompts, and leave a detailed voicemail.


Weekends

Well Visits

  • In-home well visits are not available on the weekends, except under certain circumstances when a newborn needs to be seen over the weekend in order to be discharged from the hospital.

Sick Visits (9am - 1pm)

  • In-home sick visits are scheduled between the hours of 9am - 1pm on weekends.

Non-Urgent Virtual Care (8am - 8pm)

  • Non-urgent text messages, phone calls, pictures, videos, etc will be returned during the hours of 8am - 8pm on weekends.

Urgent Medical Concerns (24/7)

  • If you have an urgent medical concern about your child, you can always page the on-call provider, any time day or night. Please call (512) 580-9204, follow the prompts, and leave a detailed voicemail.


Major Holidays

  • New Year's Day
  • Easter Sunday
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Well & Sick Visits

  • In-home well and sick visits are not available on major holidays (or after noon the day before).

Non-Urgent Virtual Care

  • Non-urgent text messages, phone calls, pictures, videos, etc are not returned on major holidays (or after noon the day before). These messages will be returned the following day.

Urgent Medical Concerns (24/7)

  • If you have an urgent medical concern about your child, you can always page the on-call provider, any time day or night. Please call (512) 580-9204, follow the prompts, and leave a detailed voicemail.